Tesco

Tesco. With plenty of blue badge spaces available the Bidston Moss Tesco is a large supermarket.
The entrance is quite a walk around to the right side of the building, so may not be ideal for those with mobility issues without an aid. The good thing is, it's entirely flat. Bollards distinguish between the road and path. The open doorway led to a very spacious area. It was quite overwhelming to know where to go to find the lift, so we asked a staff member, who verbally directed us. The lift could have been better highlighted and didn't have turning room, but did have braille buttons and a voiceover to announce the floor.
The area outside the lift was clear of stock and spacious for turning. Upstairs, the clothing rails were packed into an area, with the Dorothy Perkins and Topshop stock empty, the area cordoned off. There were quite a few structural pillars, and, although I could navigate around them, it might've been easier had the rails been placed around the pillars. Downstairs, aisles were wide. I estimate 3 wheelchair users/scooter drivers/pram pushers could fit across an aisle. This size was handy as on 2 occasions, I turned up an aisle, only to nearly crash into a food cage that hadn't been tidied away. I don't know if the pandemic has altered the assisting customers rules, but when we asked where a particular food was, the shelf replenisher, like the the customer service lady, just verbally told us the aisle number. Perhaps they were busy, didn't know that a long white sick with a ball on the end indicates sight loss, or maybe they assumed I'd follow my mum? Whatever the reason, it would've been nice if they'd offered to show us the way. I did appreciate the regular reminders to use hand gel and wear a mask. It's reassuring to know that Tesco see the importance of hands, face, space. Near the tills, there are toilets, the disabled loo is a sharp left turn . The only improvements I can suggest are: 1. Highlight the lift better. 2. Disability awareness training for staff.
Overall, it was very good but it is only accessible by car as Bidston train station does not have step free access and although you can get a bus there isn’t much of a walk way until you get into the middle of the car park.

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